With proper security rights, your staff set up table maintenance and processing parameters to control functionality and valid choices that appear throughout the software. Back Office Management is a robust client/server application and requires software installed on the PC of a billing administrator at the customer’s site.
Manages control information that appears as valid selections in drop down list boxes or control specific functions within the software such as:
- Service Plans, Packages, Bundles
- Free and Bonus Minutes
- Charges and Credits
- Processing Parameters
- Valid Choices & Compatibility
- General Ledger
- Security Roles
- Bill Cycles and Bill Groups
- Billing Categories
- Reports
Conducts specific billing processing functions such as:
- Trial Balance Report, Rating and Billing Extracts, Cycle Close Report, Invoice Image Load, etc.
- Late Charge Assignment
- Disconnect Notice Processing
- ACH Processing
- CDR Management & Tariffing
- Balancing
- Upload PDF Bill Images
Controls administrative tasks and functions on behalf of your customer base in an efficient manner including:
- Payment Entry
- Delinquent Accounts Records
- Delete Customer
- Move Subscription Points from one account to another
- GEO Code Maintenance
- Directory Export