Partners

SuiteSolution’s modular design and open architecture allow you to incorporate highly tested third-party interfaces to meet your specific business requirements, allowing us to focus on what we do best – billing and customer management. We partner with several of the industry’s top vendors for industry specific interfaces.

HickoryTech’s SuiteSolution® is used by multi-faceted service providers across North America who recognize the value of being integrated with best vendor solutions - - who do what they do very, very well. 

Jackfish Software, LLC

Jackfish Software, LLC creates innovative and value driven software products for the expanding IPTV market. The Jackfish Plant™ operational software suite has been integrated with Microsoft Mediaroom versions 1.x and 2.x for some of the largest Tier 2 operators in North America. Its mission is to build cost effective management solutions and provide operational automation for operators. Jackfish has a diverse world-class industry certified engineering team with a considerable depth of software development capabilities and, in addition to developing its own software also provides custom development work for hire. Jackfish is definitely in a position to assist your company with Mediaroom adapters and other customized software applications for the IPTV market, whether server or client based or for mobile applications. www.jackfishllc.com


Oracle

Oracle

Oracle Database delivers industry leading performance, scalabilty, security and reliability on a choice of clustered or single servers running Window, Linux, and Unix. Oracle Database 11g Enterprise Edition comes with a wide range of options to extend the world's #1 database to help grow your business and meet all your performance, security and availability needs. www.oracle.com 

 SaskTel InternationalSaskTel International

SaskTel International, a wholly owned subsidiary of SaskTel, has been helping clients around the globe develop, improve and expand their telecommunications systems since 1986. SaskTel International also offers innovative software solutions that provide a modular approach to managing every aspect of a telecommunications network. SaskTel International’s Optius™, Tracs and OSG fulfillment suite allows you to achieve totally automated, flow through provisioning for customer services (including DSL), seamless instant service/service-on-demand capabilities via a service activation module and a service assurance product totally integrated with the provisioning and activation processes. www.sasktelinternational.com 

Master Merchant Systems

Master Merchant Systems LLC

Master Merchant Systems (MMS) provides world-class retail management software solutions to cellular/wireless clients around the world. Featuring real time inventory management, treasury management, reporting and security MMS handled all aspects of your retail distribution channel.V-Docs paperless contracts
 

V-DOCS, a division of Master Merchant Systems, creates paperless workflows. Having grown with the cellular retail market since the late 80s, the founders of V-DOCS recognized an opportunity to digitally store and instantly retrieve contracts improving the customer experience, the business impact, and environmental responsibility. 

V-DOCS is the only electronic signature and contract solution that, once signed, presents a summary screen to the user for confirmation of details. These can be edited if desired, or locked from edit. The document is then sealed, whereby all properties of the document are embedded, and sealed with a digital security certificate. It is then submitted to a document management system. Verification is performed through Adobe Reader by loading the PDF which reveals the on-screen authenticity. V-DOCS incorporate trusted digital signature technology compliant with UETA, ESIGN and other electronic commerce regulations.
 
MMS products streamline point of sale operations, lowering costs by providing BSS/OSS integration options, contract management with electronic signatures and seamless integrations to credit cards, gift cards and trade in programs.  www.mmspos.com and www.v-docs.ca   

ClickSoftware

ClickSoftware

ClickSoftware is the leading provider of mobile workforce management and service optimization solutions that create business value for service operations through higher levels of productivity, customer satisfaction and cost effectiveness. Combining educational, implementation and support services with best practices and its industry-leading solutions, ClickSoftware drives service decision making across all levels of the organization.
              
With over 100 customers across a variety of industries and geographies, and strong partnerships with leading platform and system integration partners – ClickSoftware is uniquely positioned to deliver superb business performance to any organization. The company is headquartered in Burlington, Mass. and Israel, with offices in Europe, and Asia Pacific. www.clicksoftware.com

 CircuitVision

CircuitVision™ offers comprehensive solutions to meet the mission critical challenges of Telecommunications Service Providers and support for all aspects of ordering and service delivery. CircuitVision has been providing OSS solutions and services for over 30 years and has met each generation of equipment technology with a support system that provides users with state-of-the-art software.

Our solutions cover the spectrum of Order Management, Workflow Management, Circuit Design and Assignment, Network Equipment Inventory, and Trouble Ticketing fully integrated with the network inventory specifically designed for the NOC. Our staff is composed of subject matter experts in the areas of Telecommunications Provisioning, Network Engineering, and Software Development. This unique combination of skills enables the delivery of a feature rich application in a state-of-the-art software environment. 

CircuitVision implementations cover customers of multiple sizes as well as technologies, ranging from tier-1 ILEC’s to the new enterprise whose main business is back hauling data for wireless companies, to the reseller of Ethernet services, to the power companies who use our application for internal use only. www.circuitvision.com


Skipjack Financial Services

Skipjack provides real-time credit card processing. All of Skipjack's solutions have one thing in common - they are powered by Skipjack Transaction Network; a secure, high speed payment gateway that connects to virtually any bank in North America. Skipjack Transaction Network connects easily to any payment application, from web to wireless, and offers a powerful range of features to enable merchants to manage their transactions - and their business - better.  www.skipjack.com 


 Lyris

Lyris, Inc. (OTCBB:LYRI.OB) is the online marketing expert delivering the right mix of software technology and industry knowledge to help its customers simplify their marketing efforts and optimize campaign ROI.
Through the delivery of the industry's first on-demand integrated marketing suite, Lyris HQ, Lyris provides customers the right tools to optimize the management, collaboration and execution of their online marketing initiatives. These sophisticated, yet easy-to-use tools provide marketers a suite of best-of-breed applications for managing email marketing campaigns, publishing and managing Web site content, creating landing pages, optimizing Web sites and managing pay per click campaigns. The company is based in Emeryville, Calif. www.lyris.com 

BillSoft Inc.

BillSoft

BillSoft specializes in enhancing billing systems and service bureau products by providing tax calculation and customization, address scrubbing, jurisdiction assignment, tax compliance filing services and consulting. www.billsoft.com  

Melissa Data  

www.melissadata.com

Melissa Data provides data quality solutions with emphasis on address and phone verification, postal encoding, and data enhancements. The company is a leading provider of easy-to-use and cost-effective solutions for achieving the highest level of data quality for lifetime value. A powerful line of software, databases, components and services afford our customers the flexibility to achieve quality U.S., Canadian and international contact information using almost any language, platform, and media for point-of-entry or batch applications. Melissa Data is based in Rancho Santa Margarita, Calif.  www.melissadata.com 

HickoryTech SuiteSolution logo